THIS is a customer centric organisation that focuses on developing sustainable relationships. We pride ourselves on ensuring that our customers are completely satisfied with the service they receive.
At THIS the following customer principles are embraced:
- Do you always put the customer first?
- Do you always exceed customer expectation through your actions?
- Do you always increase customer loyalty through the service you provide?
- Do you always leave the customer with a positive impression of THIS?
Each managed service contract is allocated a Service Account Manager as the main point of contact to ensure that things run smoothly.