Who are THIS

Founded in 2006, The Health Informatics Service is a well-established, innovative and award-winning digital healthcare and IT specialist. We work with public, private and charitable health and care organisations across the UK and are hosted by Calderdale and Huddersfield NHS Foundation Trust.

We have over 200 expert staff leading and helping the digital transformation of primary, secondary and third sector care. Being linked to the NHS, our deep knowledge of public healthcare systems and values are unrivalled.

What we do

We are leaders in the field of digital healthcare and IT services to help primary, secondary and third sector care providers look after patients. 

We enable new, empowering, efficient and secure communications and IT services for clients including GPs, trusts, hospices and care charities. We’re part of the NHS, professional and client-focused, and achieve positive outcomes for everyone concerned with high quality patient care.

Our awards and accreditations

We take pride in the quality of our services and our accreditations illustrate our excellence in quality management, service and security. We are the only NHS informatics organisation to hold three ISO standards of ISO9001 (Quality Management), ISO20000 (Service Management) and ISO27001 (Security). We were also the first in the Yorkshire and Humber region to gain Informatics Skills Development Network (ISDN) accreditation. We also hold the Cyber Essentials certification.

Supporting organisations throughout the UK

Across the UK, we work closely with NHS and healthcare organisations in many different locations. From our roots in Yorkshire, we support clients across England, Scotland, Wales and Ireland.

Examples of our NHS clients include London’s Great Ormond Street Hospital and hospital trusts in Southampton, Oxford, Cambridge, Nottingham, Derby, Birmingham, Liverpool, Manchester, Middlesbrough, North Tees & Hartlepool, Newcastle Upon Tyne, Edinburgh, Lanarkshire and Glasgow.

North East, England

  • The Newcastle Upon Tyne Hospitals NHS FT
  • North East Commissioning Support Unit
  • North Tees & Hartlepool NHS FT
  • South Tees Hospitals NHS FT
  • Northumbria Healthcare NHS FT

North West, England

  • Blackpool Teaching Hospitals NHS FT
  • University Hospitals of Morecambe Bay NHS FT
  • East Lancashire Hospitals NHS FT
  • North Cumbria University Hospitals Trust
  • Lancashire Teaching Hospitals NHS FT
  • Pennine MSK Partnership Ltd
  • St Helens and Knowsley Teaching Hospitals NHS Trust
  • Bolton NHS FT
  • Countess of Chester NHS FT
  • Royal Liverpool & Broadgreen University NHS Trust
  • Wirral University Teaching Hospitals NHS FT

Greater Manchester, England

  • Central Manchester University Hospitals NHS FT
  • The Pennine Acute Hospitals NHS Trust
  • Salford Royal NHS FT
  • Stockport NHS FT
  • Tameside Hospital NHS FT
  • NHS Oldham CCG
  • University Hospital of South Manchester NHS FT
  • The Christie Pathology Partnership

Yorkshire, England

  • Airedale NHS FT
  • Audit Yorkshire
  • Bradford Teaching Hospitals NHS FT
  • Calderdale & Huddersfield NHS FT
  • Calderdale Council
  • Calderdale CCG
  • Calderdale GP’s CCG
  • Connect Health
  • Developing Initiatives Supporting Communities
  • Doncaster and Bassetlaw Hospitals NHS FT
  • Electronic Staff Record Team
  • eMBED Yorkshire
  • Forget Me Not Hospice
  • Greater Huddersfield CCG
  • Greater Huddersfield GPs CCG
  • Health Education England (Leeds)
  • Health Education England
  • Kirklees Council
  • Kirkwood Hospice
  • Leeds North CCG
  • Leeds South and East CCG
  • Leeds Teaching Hospitals NHS Trust
  • Leeds West CCG
  • Local Care Direct
  • Locala Community Partnerships
  • Mid Yorkshire Hospitals NHS Trust
  • NHS England (Regional Area Team)
  • NHS Leadership Academy (Leeds)
  • NHS Property Services
  • North of England Commerical Procurement Collaborative
  • North Kirklees CCG
  • North Kirklees GPs CCG
  • Novus Health
  • Overgate Hospice
  • Pioneer Healthcare
  • Prince of Wales Hospice
  • Sheffield Teaching Hospitals NHS FT
  • South West Yorkshire Partnership FT
  • Spectrum Community Health CIC
  • Wakefield CCG
  • Wakefield Council
  • Wakefield GPs CCG
  • Wakefield Hospice
  • West Wakefield Health and Wellbeing
  • Yorkshire Fertility
  • Yorkshire Health Solutions Ltd

East and West Midlands, England

  • Nottingham University Hospitals NHS Trust
  • Sherwood Forest Hospitals NHS FT
  • University Hospitals of Leicester NHS Trust
  • Derby Teaching Hospitals NHS FT
  • Chesterfield Royal Hospital NHS FT
  • The Dudley Group NHS FT
  • Heart of England NHS FT
  • Sandwell and West Birmingham Hospitals NHS Trust
  • Worcestershire Acute Hospitals NHS Trust
  • The Royal Wolverhampton NHS Trust

Southern England

  • Oxford University Hospitals NHS FT
  • Salisbury NHS FT
  • Great Western Hospitals NHS FT
  • Hampshire Hospitals NHS FT
  • Great Ormond Street Hospital for Children NHS FT
  • NHS Blood and Transplant
  • South West Pathology Services
  • Imperial College Healthcare NHS Trust
  • Viapath
  • University Hospital Southampton NHS FT
  • Epsom and St Helier University Hospitals NHS Trust
  • Milton Keynes Hospital NHS FT
  • Cambridge University Hospitals NHS FT
  • Frontier Pathology NHS Partnership (Brighton)

Scotland, National & Other

  • NHS Lothian
  • NHS Grampian
  • NHS Greater Glasgow and Clyde
  • NHS Lanarkshire
  • Spire Healthcare
  • Werlabs

We work with you, not just for you

From individual projects to ongoing support, our dedicated team of service account managers are specialists in their field and provide reliable, hassle-free, expert support that’s tailored to your organisation. Their experience and industry knowledge means they proactively contribute to your organisation with your best interests in mind. Whatever your area of care, we have the expertise to help.

Our team

Rob Birkett

Managing Director - Digital Health (interim)


Director of Digital Transformation & Innovation

Peter Howson

Commercial Director


Director of Digital Services

Julian Bates

Director of Information

Keith Redmond

Chief Technical Officer

Buzo Mlalazi

Service Account Manager

Chris Love

Service Account Manager

Jim Longley

Service Account Manager

Julie Motta

Senior Service Account Manager