Accessibility Statement

This accessibility statement applies to this.nhs.uk only. It does not refer to any other services on the nhs.uk domain. Where we provide links to other websites, we do not take responsibility for their accessibility standards.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

• There are multiple headings with the same text or content.
• Forms on this site make use of checkboxes and radiobuttons where individual items cannot be selected using only a keyboard.

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact The Health Informatics Service Web Development team:

• email webteam@this.nhs.uk
• call 01484 355420

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).

The Health Informatics Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

• 2.1.1 Keyboard (Level A) – Forms on this site make use of checkboxes and radiobuttons where individual items cannot be selected using only a keyboard.
• 2.4.6 Headings and Labels (Level AA) - There are multiple headings with the same text or content.
• The site makes use of multiple PDFs, which may not be fully accessible to some screen reader software.

Disproportionate burden

We do not currently make any claims of disproportionate burden.

Content that is not within the scope of the accessibility regulations

• PDFs and other documents: The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

What we’re doing to improve accessibility

We are actively reviewing and amending accessibility issues on this website. As issues are rectified, this page will be updated. 

This statement was prepared on 27th July 2021. It was last reviewed on 24th July 2026.

This website was last tested on 24th July 2026 against the WCAG 2.2 AA standard.

The test was carried out by The Health Informatics Service Web Development team using a Google Chrome browser on Windows 11 with a 16 inch screen. They reviewed a representative sample of pages, including:

• pages containing text, images, maps, videos and forms
• the homepage

They used automated tools including Lighthouse, Wave, Axe DevTools and ARC Toolkit, and carried out manual testing including keyboard navigation and zoom checks.

Errors found are correlated and checked manually.