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Request Support

Using the dropdown below, select the organisation you are from to see how you can request support from us. 

Customer Support Form

Customer Support

The quickest way for us to help you with your problem is either by calling 01484 342600 or by logging a ticket through our online Remedy Portal.

Sorry it doesn't look like we support your organisation. Please check with your current IT provider. If you feel your are supported by THIS and are not listed, please call 01484 342600 for assitance.

Case studies and insights

As a leading digital healthcare organisation with proud NHS links, we believe in sharing insights into the work we do, the issues our clients face and the latest developments in our field. View all our case studies and insights. 

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Case Study

How we keep community and prison healthcare services running smoothly for one of our long-standing clients

The Health Informatics Service (THIS) is an innovative, collaborative NHS organisation providing digital and IT support services to health and care…

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Case Study

How we keep 7,000-plus healthcare professionals in Calderdale, Kirklees and Wakefield ICB running 24/7

The Health Informatics Service (THIS) is an innovative, collaborative NHS organisation providing digital and IT support and services to health and…

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Insight

What is data science in health care and why does it matter?

‘Analogue to digital’ is one of three priorities - the other two being ‘hospital to community’ and ‘sickness to prevention’ - of the latest 10-year…

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Take advantage of the latest news and information from The Health Informatics Service. Read about our innovative work with healthcare clients across the UK and get our expert insights and recommendations to help and inspire your work.