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Digitising workflows and processes

We develop systems for data capture, workflow management and reporting across a wide range of healthcare use cases.

This includes:

  • booking systems and scheduling tools
  • forms, surveys and feedback collection
  • structured data capture and reporting platforms
  • multi-step approval workflows and case management systems
  • internal operational and service management tools

Rather than forcing organisations to adapt to off-the-shelf products, we build solutions around your workflows, improving efficiency, reducing duplication and strengthening data quality.

All applications are developed with:

  • NHS information governance and data protection principles embedded
  • role-based access controls and full auditability as standard
  • secure-by-design architecture aligned to modern development practices
  • UK-hosted infrastructure supporting data residency and compliance expectations

Discuss your requirements

Not sure which services you require? Our team is here to help. We reflect NHS values of professionalism, service and accessibility. We are here to explain options, provide solutions and serve diverse clients. You’re guaranteed a friendly welcome, expert advice and ongoing support. Get in touch for more details.

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Ongoing support

Once your application is live, we provide a fully managed service including:

  • Hosting and backups
    Secure, containerised cloud hosting across multiple UK availability zones, with robust backup and recovery processes managed by our infrastructure team.
     
  • Maintenance and compliance
    Ongoing updates to ensure platforms, dependencies and configurations remain secure, performant and aligned with current standards.
     
  • Continued support and enhancements
    From day-to-day support to new functionality, ensuring your system continues to meet organisational needs.

Key benefits

Built around real healthcare workflows not generic systems

Designed to meet NHS governance, security and data requirements

Secure, scalable platforms suitable for complex environments

Flexible delivery from targeted tools to full system builds

A team combining technical capability with healthcare operational insight


Find out more about our other services

Professional Services

Within Professional Services we provide qualified project and programme management resource as well as a dedicated Education, Training and Development team offering a range of clinical system training courses plus Microsoft Office Specialist learning and exams. We also offer consultancy and development services aimed at automating business processes to generate efficiencies and improve patient care within the NHS.

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IT Support Services

Our IT Support Services offer a comprehensive range of NHS and healthcare support solutions and systems. From collaborative projects, data centre support to IT service desk and smartcards, look to see how we can enhance your organisation’s healthcare systems, patient care and wider organisational needs. 

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Bespoke Service

In addition to our core services of digital health solutions, we offer bespoke services and can tailor our solutions to each customers’ needs. We can combine a number of services into a package, discuss other service solutions that your organisation may benefit from, including new innovations and collaborative projects. Contact us to discuss your requirements.

Enquire

Request a free consultation

Want to know more? We offer face-to-face or online demonstrations of our services along with brochures and other information resources to suit your needs. Get in touch to see how we can help.

Request

Consultation Form

Request a free consultation

Case studies and insights

As a leading digital healthcare organisation with proud NHS links, we believe in sharing insights into the work we do, the issues our clients face and the latest developments in our field. View all our case studies and insights

The Health Informatics Service (THIS) is an innovative, collaborative NHS organisation providing digital and IT support services to health and care…

The Health Informatics Service (THIS) is an innovative, collaborative NHS organisation providing digital and IT support and services to health and…

‘Analogue to digital’ is one of three priorities - the other two being ‘hospital to community’ and ‘sickness to prevention’ - of the latest 10-year…

What our customers have to say

“THIS have provided Spectrum Community Health with quality service for over 10 years. They consistently strive to meet our IT needs and digital ambitions in a supportive partnership approach.”

Sharon Hardcastle
Director of Finance, Spectrum Community Health CIC

Judy has asked for Spectrums thanks to be passed on to the Service Desk and all support staff for the efforts we are going to help and support them.

Judy Threlfall-Sykes
Head of Digital, Spectrum Community Health CIC

“Really want to thank Daniel P for all his help, he was really patient and helpful. Clearly communicated what he was doing and that he would contact me back to test that things were working.”

CHFT

"Problem quickly resolved and gave information about how to resolve in the future.”

Wakefield CCG

Who we work with

Supporting organisations throughout the UK

Across the UK, we work closely with NHS and healthcare organisations in many different locations. From our roots in Yorkshire, we support clients across England, Scotland, Wales and Ireland.

Examples of our NHS clients include hospital trusts in Southampton, Oxford, Cambridge, Nottingham, Derby, Birmingham, Liverpool, Manchester, Middlesbrough, North Tees & Hartlepool, Newcastle Upon Tyne, Edinburgh, Lanarkshire and Glasgow.

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Take advantage of the latest news and information from The Health Informatics Service. Read about our innovative work with healthcare clients across the UK and get our expert insights and recommendations to help and inspire your work.