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"Always go the extra mile"

Gary is always helpful, polite, courteous and friendly. If he is unable to solve a problem at the time, he will go away and try to resolve and always keeps us in the loop. When we have had urgent issues he has also been able to offer advice of things to try over the phone whilst we have been waiting for help desk to respond and has delivered new equipment to us whilst on route to other practices to help us resolve reported issues and get our functioning back to normal as soon as possible.

What a good supportive job he is doing

- Practice Manager, North Kirklees CCG

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